Please see http://status.cloudbees.com for status indicators and high level system status information.
For support, please visit support.cloudbees.com or email support@cloudbees.com

Monday, 28 April 2014

API and console timeouts resolved

Earlier today there were intermittent timeouts, and general slow-ness, of the the main API and thus the consoles.

This was due to internal systems accessing an administrative database a bit too aggressively - the underlying cause has been fixed.

If you were attempting to deploy apps at the time and saw failures - feel free to try again.

Tuesday, 8 April 2014

Resolved: OSX Build Service Offline

This issue is resolved.

The colocation facility hosting our OSX build service is experiencing an outage. They are working to restore service as soon as possible.

ClickStarts currently struggling to load

At this time we are looking into issues around clickstarts being slow to load. If you are trying a clickstart - please try again shortly.

Heartbleed bug and SSL

There has been some work done on the heartbleed SSL vulnerability - some ELB based services are still pending update.

You can read more about this issue here.

We will have more updates soon as well as any suggested actions (expect an email if you are possibly effected).

Tuesday, 1 April 2014

Resolved:Forge Outage

This issue is resolved.
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Forge repositories are undergoing an unexpected outage. Failover instances are unreachable, and we are attempting to restore service. We are investigating this problem and will provide next update in 15 minutes.

Migration to new DEV@cloud Cloud Slaves service

As announced on our blog two weeks ago, and communicated via email to customers last week, we are in the process of transitioning accounts to the new CloudBees Cloud Slaves service. As a result of this change, customers should generally see cloud slaves come online faster, run faster, and have additional speed options.

If you run into any problems, please see our known issues page.